Data, the Neglected Child of BSM
by Rob Gardos, CEO
Business Service Management (BSM) has received a great deal of attention over the past several months as organizations, vendors and analysts promote this concept as central to strategic IT. A primary objective of BSM is to strategically align the set of systems, policies and procedures that guide IT departments with the business needs of the enterprise. Any integrated BSM strategy should deal with three components: applications, infrastructure, and data. While many organizations have incorporated applications and infrastructure into their BSM, they have long neglected one crucial component of BSM: data. The historically siloed structure of databases, and the black box mentality surrounding them, has kept the management of the database tier in the dark ages. Any organization looking to align business needs with IT capabilities needs to rethink their database management strategy.
Integrated BSM traditionally neglects data
IT services can be managed to meet business goals as they relate to both applications and infrastructure because of well-established management tools which aggregate all relevant information for management. This consolidated information, when combined with a centralized management platform, allows IT managers to create and enforce standards across the application and infrastructure tiers, as well as to adapt to the changing needs of the business. In order to fully participate in an integrated BSM, database managers, like their IT colleagues, must create standards, enforce those standards, as well as aggregate information across the entire database tier which in turn allows them to automate initiatives such as inventory and configuration management, audit and compliance, provisioning, and version upgrades.
Moreover, integrating data into the BSM strategy is central to such business objectives as:
- Improving time to market
- Transforming maintenance/cost resources into revenue machines
- Maximizing the database investment based on the business needs of the organization
- Controlling the who, what and when of data
To facilitate the transition of current database management strategy toward one integrated with BSM, GridApp offers both the necessary tools and consultation.
GridApp enables complete BSM
GridApp is dedicated to aligning database operations with each organization's business needs. GridApp ClarityTM brings BSM to the database tier by providing a comprehensive management solution across multiple database applications, such as Oracle, Sybase, SQL Server and DB2. It enables organizations to regain control of their infrastructure by providing a clear and comprehensive view into the database.
More about the GridApp Clarity solution >>
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