GridApp stands behind every solution it delivers. GridApp has a number of different support levels and offerings, and can easily customize a support plan to meet any organization's needs.
GridApp Systems provides 24x7x365 technical assistance and support regarding every aspect of every solution delivered. During the implementation phase and forever thereafter, GridApp pledges to each and every customer to provide the highest possible level of support.
GridApp's experienced product technicians are available for on-site support when requested by the customer.
Enterprises are assigned dedicated account representatives to manage installation and ongoing maintenance to ensure consistency and rapid resolution of requests.
24x7x365 support through email, phone and Web chat is standard with any support contract.
Existing Customers - Click here to login to GridApp Support Web site