Support
GridApp stands behind every solution it delivers. GridApp has a number of different support levels and offerings, and can easily customize a support plan to meet any organization's needs.
24 by 7 Call Center Support
GridApp Systems provides 24x7x365 technical assistance and support regarding every aspect of every solution delivered. During the implementation phase and forever thereafter, GridApp pledges to each and every customer to provide the highest possible level of support.
On-Site Support
GridApp's experienced product technicians are available for on-site support when requested by the customer.
Dedicated Account Representatives
Enterprises are assigned dedicated account representatives to manage installation and ongoing maintenance to ensure consistency and rapid resolution of requests.
Online Support
24x7x365 support through email, phone and Web chat is standard with any support contract.
Existing Customers - Click here to login to GridApp Support Web site